Sunday, 22 October 2017, 1 Safar 1439H Solat Time:
KL Imsak 5:31 | Subuh 5:41 | Syuruk 6:56 | Zohor 1:01 | Asar 4:18 | Maghrib 7:00 | Isyak 8:10

Introduction


In 2010, Bank Islam was the pioneer in providing a mobile banking service called TAP (Transact-at-Palm) Mobile Banking-i which allows users to perform banking services anytime, anywhere without internet access – its unique ability. Compatible with all types of mobile phones and major telecommunication providers, it operates on a SMS platform that uses dual authentication security (PIN and Password) and is further secured by Triple Des Encryption.

Overview

  • No internet connection, data plan or Wi-Fi hot spot required
  • No application or software required
  • As easy as Plug and Play

TAP_Bank_Islam

  • Compatible with Android, IOS, Windows
  • Compatible with all types of mobile phones
  • Compatible with all major telecommunication providers

TAP_Bank_Islam

  • TAP can be conducted anytime, anywhere
  • Real-time and instant confirmation transactions

TAP_Bank_Islam

  • Available for overseas use

* Terms & Conditions applied

Customers are advised to check the account statement as a confirmation for any transaction performed. For further information, please call +603-26 900 900.
TAP Features
Type of Services Offered Description
Balance Enquiry
  • Saving Account
  • Current Account
Fund Transfer
  • Own Account
  • Third Party Account
  • Inter-Bank GIRO
  • Inter-Bank Fund Transfer (Real Time)
Mobile Prepaid Airtime Reload
  • CELCOM (Pin-less)
  • MAXIS (Pin-less)
  • DIGI (Pin-less)
  • U-MOBILE (Pin-less)
  • ALTEL
  • TUNETALK (Pin-less)
Bill Payment (Directory)
  • LEMBAGA TABUNG HAJI
  • LEMBAGA HASIL DALAM NEGERI MALAYSIA
  • PERBADANAN TABUNG PENDIDIKAN TINGGI NASIONAL
  • AMANAH IKHTIAR MALAYSIA
  • ASTRO
  • CELCOM (Postpaid)
  • MAXIS (Postpaid)
  • DIGI (Postpaid)
  • INDAH WATER KONSORTIUM
  • SYARIKAT BEKALAN AIR SELANGOR
  • TELEKOM MALAYSIA
  • TENAGA NASIONAL
  • DEWAN BANDARAYA KUALA LUMPUR
  • MAJLIS BANDARAN SHAH ALAM
  • MAJLIS BANDARAN IPOH
  • MAJLIS BANDARAN ALOR SETAR
  • MAJLIS PERBANDARAN JOHOR BAHRU TENGAH
  • MAJLIS PERBANDARAN SEREMBAN
  • MAJLIS PERBANDARAN KELANG
  • MAJLIS DAERAH PONTIAN
  • MAJLIS PERBANDARAN SUBANG JAYA
  • MAJLIS PERBANDARAN KAJANG
  • MAJLIS PERBANDARAN SELAYANG
  • ZAKAT SELANGOR
  • ZAKAT WILAYAH PERSEKUTUAN
Bill Payment (Open Biller)
Bank Islam Card
  • Balance Enquiry
  • Payment
Financing
  • Balance Inquiry
  • Payment
Cheque Management
  • Cheque Book Request
  • Stop Cheque Request
  • Release Stop Cheque Cheques
  • Cheque Status Inquiry

 

FUND TRANSFERS

Internal Fund Transfer Inter-Bank GIRO Fund Transfer Inter-Bank Fund Transfer
Fee Per Transaction RM0.00 RM0.11 RM 0.53 (Local)
Transaction Limit Per Day RM 30,000.00 (Combined Daily Limit) RM 30,000.00
(Combined Daily Limit)
RM 30,000.00
(Combined Daily Limit)
Payment reference
i) Payers’ Names and Payment References in Beneficiaries’ Bank Statement
ii) Availability of beneficiaries’ names and payment references in payers’ bank statement
No
No
No
No
No
No
Future-dated payments
No No No
Operating hours 01:00 – 24:00 06:00 – 24:00 06:00 – 24:00
Crediting time
i) Monday – Friday
ii) Non-business days
Immediate
Immediate
Before 05:00 By 1100 Same Day
05:01 – 08:00 By 14:00 Same Day
08:00 – 11:00 By 17:00 Same Day
11:01 -14:00 By 20:00 Same Day
14:01 – 17:00 By 23:00 Same Day
After 17:00 By 11:00 Next Business Day
By 11:00 Next Business Day
Immediate
Immediate
Refund time Immediate (Upon beneficiary consent) Immediate
(upon receipt of funds from receiving financial institution)
Immediate
(upon receipt of funds from receiving financial institution)

 

Biller Code
Service Provider – Utilities Biller Codes
Utilities Bills
AIR KELANTAN AKSB
INDAH WATER KONSORTIUM IWK
LEMBAGA AIR PERAK LAP
PENGURUSAN AIR PAHANG PAIP
PERBADANAN BEKALAN AIR PULAU PINANG PBAP
SABAH ELECTRICITY SESB
SARAWAK ELECTRICITY SUPPLY SESCO
SYARIKAT AIR DARUL AMAN SADA
SYARIKAT AIR JOHOR SAJSB
SYARIKAT AIR NEGERI SEMBILAN SAINS
SYARIKAT AIR TERENGGANU SATU
SYARIKAT BEKALAN AIR SELANGOR SYBAS
UNIFI UNIFI
Municipal Council
DEWAN BANDARAYA KUALA LUMPUR DBKL
MAJLIS BANDARAYA ALOR SETAR MBAS
MAJLIS BANDARAYA IPOH MBI
MAJLIS BANDARAYA SHAH ALAM MBSA
MAJLIS DAERAH PONTIAN MDP
MAJLIS PERBANDARAN JOHOR BAHRU TENGAH MPJBT
MAJLIS PERBANDARAN KELANG MPK
MAJLIS PERBANDARAN MANJUNG MPMP
MAJLIS PERBANDARAN SEREMBAN MPS
MAJLIS PERBANDARAN SUBANG JAYA MPSJ
MAJLIS PERBANDARAN KAJANG MPKJ
MAJLIS PERBANDARAN SELAYANG MPSG
MAJLIS PERBANDARAN PULAU PINANG MPP1
MAJLIS PERBANDARAN TAWAU MPTS
MAJLIS DAERAH KUALA LANGAT MDKL
Zakat (Open Zakat Payment)
TABUNG BAITULMAL SARAWAK ZPSW
PUSAT PUNGUTAN ZAKAT WILAYAH PERSEKUTUAN
ZPKL
LEMBAGA ZAKAT SELANGOR ZPSE
PUSAT ZAKAT NEGERI SEMBILAN ZPNS
PUSAT KUTIPAN ZAKAT PAHANG ZPPG
MAJLIS AGAMA ISLAM DAN ADAT ISTIADAT TERENGGANU ZKTR
MAJLIS AGAMA ISLAM DAN ISTIADAT MELAYU KELANTAN ZPKN
PUSAT ZAKAT SABAH ZPSB
PUSAT ZAKAT MELAKA ZPML
Educations (IPT Fees)
PERBADANAN TABUNG PENDIDIKAN TINGGI NASIONAL PTPTN
UNIVERSITI PENDIDIKAN SULTAN IDRIS UPSI
UNIVERSITI MALAYSIA PAHANG UMP
UNIVERSITI TEKNIKAL MELAKA UTEM
UNIVERSITI TENAGA NASIONAL UTEN
UNIVERSITI UTARA MALAYSIA UUM
UNIVERSITI MALAYA UM
UNIVERSITI MALAYSIA KELANTAN UMK
Others
AMANAH IKHTIAR MALAYSIA AIM
BANK ISLAM CARD BIC
TABUNG IBADAH KORBAN YAYASAN PEMBAGUNAN EKONOMI ISLAM MALAYSIA KIKY
LEMBAGA PEMEGANG-PEMEGANG AMANAH YAYASAN KELANTAN DARUL NAIM YAKIN
MUSLIM CARE MCMS
YAYASAN WAQAF PENDIDIKAN ANAK YATIM ATAU MISKIN MALAYSIA WQFP
YAYASAN WAQAF MALAYSIA YAWM

 

SETTING OPEN BILLERS

Step

Menu

1 Select Bank Islam
2 Enter 4-Digit Personal Identification Number and press OK
3 Select Utility Bills Payment
4 Select Open Biller
5

Enter Bill Code

Example: PTPTN

6

Enter Account Bill Number

Example: 770301035817 (MYKAD No.)

7 Enter Bill Number ( if required / any )
8 Enter Amount (RM)
9 Select Pay From
10 Check transaction details
11 Enter 6-Digit Password
12 Select Send / Send and Save
13 Press Ok/Send
ELIGIBILITY REQUIREMENT
Requirements Description
Shariah Concept UJRAH: Fees for services provided
Age Requirement 18 years old and above
Registration of MPOD Chip All branches nationwide
Eligibility
  • Individual Account
  • Sole Proprietorship Account
Application Open a Current Account or Savings Account

 

Frequently Asked Questions

1. How do I register for TAP Mobile Banking?

  • Open a Current or Savings Account at any Bank Islam branch.
  • Your mobile number shall then be registered to a dedicated Mobile Payment on Demand (MPOD) chip.
  • Our staff shall perform the MPOD overlay on your TELCO SIM Card.
  • You can now access TAP Mobile Banking via STK menu by key-in the temporary PIN and password.
  • Log into your account.
  • Once you have created your 4-Digit PIN and 6-Digit Password, you may now access your transactions via TAP
  • Please refer to the Terms and Conditions Menu for further clarification.

2. Do I need to download an application on my mobile phone / sign-up for a Data Plan to use TAP?

TAP Mobile Banking is a unique standalone application. It does not require any downloading of applications on your mobile phone. Leveraging on the SMS Platform, no data plan or internet connection is required to use TAP.

3. How do I begin using TAP Mobile Banking?

Once the MPOD Chip is overlaid on the TELCO SIM Card, you may begin to locate the Bank Islam TAP Mobile Banking icon in your mobile phone. Refer to the table below for assistance:

Feature Phone Mobile Banking Location Guide:-

No.

TELCO

Package

Location

1

CELCOM PostpaidPrepaid SIM Tool KitSIM Tool Kit / SIM Application

2

MAXIS
Postpaid
Prepaid
Easy Access
Easy Access

3

DIGI
Postpaid
Prepaid
DIGI Service
My Phonebook

4

UMOBILE
Postpaid
Prepaid
SIM Tool Kit
SIM Tool Kit / SIM Application

5

XOX Prepaid SIM Tool Kit / SIM Application

Note: Easy Access is in Application or Tools, SIM Tool Kit in Service and for Sony Ericsson User, search in Entertainment.

Smart Phone Mobile Banking Location Guide:

OS Location
iOS SIM Applications
Android SIM Tool Kit /USIM Tool Kit
ColorOS Settings
Window Mobile SIM Application

4. Is there a fee for activating TAP? Will there be any charges for performing TAP transactions?

With TAP Mobile Banking, you will enjoy both FREE and PAID services. Please refer to the listing below:

No.

Transaction Type

Amount (RM)

1

Annual Fee

8.48

2

MPOD Replacement

8.48

3

Bills Payment

1.06

4

Inter-Bank Fund Transfer

0.53

5

Mobile Prepaid Airtime Reload

0.32

6

Balance Enquiry (chargeable from the 4th request of the day)

0.32

7

Alert Notification

0.21

8

Inter-Bank GIRO

0.11

9

Internal Fund Transfer

0.00

10

Account Registration

0.00

11

PIN & Password Change

0.00

5. What are the main features of TAP Mobile Banking?

  • Balance Enquiry
  • Fund Transfer
  • Mobile Prepaid Airtime Reload
  • Bills Payment
  • Alert Notification
  • Bank Islam Card
  • Bank Islam Financing

6. Is there a Transaction Confirmation from the Bank?

A SMS Notification with a Reference Number for every successful and unsuccessful transaction.

7. What do I do if I forget my PIN or Password?

After 3 unsuccessful attempts, your PIN or Password will be automatically locked out. Please go to the nearest branch to request for an immediate replacement of the invalidated MPOD chip.

8. What happens if I forget to log out or leave my mobile phone idle for a period of time?

As a security measure, TAP Mobile Banking will automatically log out after 60 seconds of inactivity.

9. While performing a transaction on TAP, I receive an incoming call. What should I do?

Incoming calls do not disrupt the TAP session. Nevertheless, if the session goes into Inactive Mode, the automatic log out after 60 seconds will be activated.

10. What should I do if I lost my mobile phone?

Please go to the nearest branch to request for an immediate replacement of the MPOD chip.

11. Does TAP Mobile Banking work on a mobile prepaid phone service plan?

TAP works on both Prepaid and Postpaid plans. For Prepaid, please ensure that the minimum balance of the telecommunication service plan is maintained for TAP services usage.

No.

TELCO

Plan

Minimum Balance (RM)

1

CELCOM

Prepaid

5.00

2

MAXIS

Prepaid

5.00

3

DIGI

Prepaid

5.00

4

UMOBILE

Prepaid

5.00

5

XOX

Prepaid

5.00

12. How secure is TAP Mobile Banking?

The Bank has advocated that the security of TAP Mobile Banking is accorded the highest priority. To ensure that users have the greatest peace of mind when performing transactings via TAP, the Bank will constantly update TAP’s triple DES encryption.

 

 

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