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Customer Service Officers & Operations Officers

 

Responsibilities

  • Responsible for the smooth running of the day-to-day office operations of the branch which includes front line supervision and authorization of banking transactions.
  • To support the branch in all matters related to operations/sales/marketing and achievement of the branch deposit targets as defined by the Bank.
  • To maintain close relationship with customers, handle and resolve customers’ complaints and problems and consistently probe clients to identify and compromise for a "win-win“ situation and service fulfillment.
     

Requirements

  • Degree in banking related fields from recognized universities/ colleges.
  • Possess excellent customer service skill, pleasant personality and excellent communication skills.
  • At least 3 years working experience in banking operations. Those with branch banking operations experience would be an advantage.
  • Resourceful, target oriented, a team player and able to work under pressure to meet deadlines.
  • Must have a inclination towards a sales-driven culture.
     

Interested candidates are encouraged to send an application online through
career@bankislam.com.my

Only shortlisted candidates will be notified.


 
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